Privacy Policy

We respect your privacy and are committed to protecting your personal information.
All data collected on our website is used solely to provide and improve our services.
We do not sell, share, or disclose your information to third parties without your consent.
Your data is stored securely, and we follow strict measures to keep it safe.
By using our services, you agree to our privacy practices outlined in this policy

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Refund policy

Refund Policy

You have the right to cancel your order within 30 days of receiving your goods without needing to provide a reason.

To cancel, please email us a clear statement at: info@mkywholesale.co.uk

Refunds:

We will refund you within 30 days of receiving the returned goods, using the same payment method used in your order. No additional fees will apply.

Return Conditions:

To be eligible for a return:

  • The item must have been purchased within the last 30 days

  • It must be in its original packaging

Non-returnable items include:

  • Custom or personalized products

  • Perishable goods or expired items

  • Items unsealed for hygiene reasons

  • Products mixed with others after delivery

Returns that do not meet these conditions may be refused.

Return Address:

7 Crow Green Road, Brentwood, CM15 9RB

Customers are responsible for return shipping costs and risks. We advise using a trackable and insured service.

Gifts

If the item was marked as a gift, you may receive store credit. If not, the refund will be issued to the original purchaser.

Questions? Email us at info@mkywholesale.co.uk